More than 85 percent of our calls are for medical aid.
COVID-19: When calling 911, inform the dispatcher if the patient has any symptoms of coronavirus, including cough, shortness of breath or fever.
All firefighters are certified as either Emergency Medical Technicians or Paramedics.
Paramedics are on duty daily at all 14 of our neighborhood fire stations to respond to the most serious medical emergency calls. Our first responders working in the field are also supported by a medical services officer on duty around the clock.
Our EMS program is nationally known for leading the way with innovations to improve our response and patient care.
Our cardiac arrest survival rate is one of the best in the nation, typically averaging between 50 to 60 percent (measured using internationally recognized Utstein standards), well above the national average of 20 percent.
We are continuing to explore and develop new ways to better serve our citizens. Our award-winning EMS checklists and our unique community paramedic program are serving as models for other departments across the country.